We provide professional laser repairs for the following models:

• Xbox One Original
• Xbox One S (Slim)
• Xbox One X (Scorpio)

Note: Digital-only consoles do not have these drives. For older hardware, see our Xbox 360 Repair page.

With two decades of hands-on experience, our technicians have mastered the intricate mechanical and electronic components of the Xbox optical drive. We understand that these drives are digitally paired to your motherboard, so we perform component-level repairs on your original drive to ensure full compatibility. We believe in honest service; if your console is beyond viable repair, we maintain a transparent £15 inspection fee policy.

Every Xbox disc drive repair follows a professional quality workflow:

1. Drive Diagnostic: We test with DVD and Blu-ray media to confirm if it is a laser or mechanical fault.
2. Laser Replacement: We install a high-quality replacement Blu-ray laser and calibrate it for optimal data reading.
3. Mechanical Service: We clean and lubricate the feeding cogs and rollers to ensure smooth disc entry and exit.
4. Internal Cleaning: Dust removal is included to prevent future hardware overheating.
5. Verification Test: We test the console with multiple game titles and movies.
6. 1-Year Warranty: All parts and labour are fully protected against hardware defects.

For software disc issues, refer to Microsoft Xbox Disc Troubleshooting.

• "Unrecognised Disc": The console spins but cannot identify the game.
• Disc Won't Pull In: Mechanical failure of the feeding cogs or rollers.
• Noisy Drive: Grinding sounds when a disc is inserted or spinning.
• Freezing: Games cut out during loading screens or gameplay movies.

⭐ "Brilliant service"
"Very efficient and professional service. My console was repaired and returned very quickly. Highly recommended." — James M.

⭐ "Great old style service"
"Laptop was returned the same week and is like new. Great old style service and very reasonable prices! Thanks." — Michael

⭐ "Highly Recommend"
"Excellent service and would highly recommend. Staff don't talk down to you and the turn around time is shorter than advised." — Sonia Hickman

• 1. Free Label: Receive a pre-paid Royal Mail tracked label via email after checkout.
• 2. Safe Shipping: Drop your securely packed Xbox at any UK Post Office.
• 3. Fast Return: Repaired in our workshop and returned via tracked delivery, usually within 3-5 working days.

Will I lose my game progress? No. Repairing the disc drive is a hardware fix and does not affect your internal hard drive or saved games.

How much is the return postage? It is included in the £60.00 price. We use Royal Mail tracked delivery for your peace of mind.

Can you fix a drive that won't take discs? Yes, this usually requires a mechanical repair to the feeding cogs which is covered by this service.

What causes an Xbox laser to fail? Over time, dust buildup or heavy use can cause the laser lens to cloud or the laser diode to lose power, preventing it from focusing on Blu-ray data layers.

Can I just swap the drive myself? It is not a "plug and play" part. The drive daughterboard is paired to the console motherboard; swapping the whole drive without moving the board will prevent games from launching.

Do you fix next-gen consoles? Yes, we offer Xbox Series X & S repairs as well as legacy console support.

• Xbox HDMI Port Repair
• Power Supply Troubleshooting
• General Console Services