Xbox One S & X HDMI Port Repair | High-Definition Video Recovery
The HDMI repair on the Xbox One series of consoles is one of the most common faults we encounter. Whether your TV is showing a "No Signal" message, the video is distorted, or the socket feels loose, atlantis is here to help. We have replaced thousands of HDMI sockets since the console's release. Using advanced micro-soldering techniques, our engineers remove the old, broken socket and replace it with a premium-quality part. We provide a comprehensive UK-wide Xbox repair service that ensures your console returns to its original high-definition glory. Visit our Canterbury repair shop or use our nationwide postal service for a fixed price of £60.00.
Models Support List
We provide HDMI socket replacement for all Xbox One family consoles:
- Xbox One Original (VCR model)
- Xbox One S (Slim)
- Xbox One X (Scorpio)
Need support for different generations? See our Xbox 360 Repair and Xbox Series X & S pages.
Meet the Atlantis Senior Engineering Team

With 20 years of electronic repair experience, our senior engineers specialise in motherboard-level repairs. HDMI ports on the Xbox One are surface-mounted and require high-precision soldering stations to prevent lifting delicate copper tracks. We pride ourselves on transparent service—if your console's HDMI controller chip (Retimer) is faulty rather than the port, we will contact you immediately. We maintain a clear £15 inspection fee policy for all consoles.
Process & Protection
Your Xbox HDMI repair follows a strict professional protocol:
- Visual Inspection: We check for bent pins or internal socket damage.
- Socket Removal: The old port is safely removed using a professional rework station.
- Track Preparation: We clean and re-tin the delicate motherboard tracks.
- New Port Installation: A premium, reinforced HDMI port is micro-soldered into place.
- Testing: The console is tested at 1080p and 4K (where applicable) to ensure signal stability.
- 1-Year Warranty: All work is fully protected against hardware defects for 12 months.
For software troubleshooting before booking, see Official Xbox Blank Screen Support.
Common Symptoms Fixed
- No Signal: TV detects no input despite the console being powered on.
- Wobbly Socket: The HDMI cable does not fit securely or falls out.
- Pixelated Image: Flickering, "snow," or distorted colours on the display.
- Resolution Lock: Console is stuck at a low resolution and won't change.
Verified UK Customer Reviews
⭐ "Great Service"
"Repaired and returned the same week. Great old style service and very reasonable prices! Thanks." — Michael
⭐ "Highly Recommended"
"Excellent service and would highly recommend. Staff don't talk down to you and the turn around time is shorter than advised." — Sonia Hickman
⭐ "Brilliant Team"
"Very efficient and professional service. My console was repaired and returned very quickly. Highly recommended." — James M.
Premium UK-Wide Tracked Delivery
- 1. Free Label: Receive a pre-paid Royal Mail tracked label via email after checkout.
- 2. Safe Shipping: Drop your securely packed Xbox at any UK Post Office.
- 3. Fast Return: Repaired in our workshop and returned via tracked delivery, usually within 3-5 working days.
Questions and Answers
How long does the repair take? We typically complete the repair within 3 to 5 working days from the moment we receive your console.
What if the tracks on the board are ripped? If a previous DIY attempt has damaged the tracks, we can often repair them with jumper wires, though this may incur a small additional fee which we would discuss with you first.
Can I just use a different cable? Always try a different HDMI cable first to rule it out, but if the socket looks loose, the internal pins are likely broken.
People Also Ask (Q&A)
Why did my Xbox HDMI port break? Rough handling, frequent plugging/unplugging, or the console being knocked over with the cable attached are the most common causes of physical failure.
Do you repair the HDMI IC chip? Yes, we can replace the HDMI Retimer chip if that is the cause of the "No Signal" issue. This is a separate, more advanced motherboard repair.
Are you near me? We are located in Canterbury, but we serve the entire UK via our Postal Xbox Repair Service.
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