iPhone X, XR, XS & Max Charging Port Replacement
Charging ports on the iPhone X, XR, XS, or Max can become damaged due to lint buildup, moisture, or repetitive cable strain. If you find yourself wiggling the cable just to get a connection, there is no need to worry—atlantis can help. We replace your damaged lightning port with a brand-new component that meets original standards. With 15 years of experience in iPhone repairs in Canterbury, we have fixed charging issues for every model since the 3G. Whether you visit our Kent shop or use our nationwide mail-in iPhone repair, your power issues will be a thing of the past.
Models Support List
We provide expert charging port repairs for the following models:
- iPhone X (10)
- iPhone XR
- iPhone XS
- iPhone XS Max
If your device also has display issues, check our iPhone Screen Repair services.
Why Choose Us?
- Premium Parts: We use high-quality ports built to last, avoiding the failure rates of cheap alternatives.
- Three Best Rated: Atlantis is recognized for excellence in standard, quality, and customer satisfaction.
- Experienced Technicians: 15 years in the industry ensures your phone is in safe hands.
- 1-Year Warranty: We cover the repair with a 12-month warranty against defects.
- Free Screen Protector: Included with every charging port repair at no extra cost.
Meet the Atlantis Senior Engineering Team

Replacing a charging port flex cable is a delicate process that involves disassembling a large portion of the iPhone's lower internals. Our senior engineers carefully navigate around the Taptic Engine and loudspeakers to ensure every component is perfectly seated. With over 15 years of technical expertise, we ensure that your microphone and antenna (which are often part of the same assembly) function perfectly alongside your new port.
Technical Details
We use high-spec assemblies to ensure full functionality:
- Connector Type: Lightning (8-pin) compatible with all Apple certified cables.
- Integrated Components: Includes the secondary microphone and antenna connections.
- Performance: Supports full-speed charging and iTunes data synchronization.
- Durability: Reinforced mounting brackets to prevent future port movement.
Process & Protection
- Diagnostic: Testing the device to confirm the port is at fault and not the cable or battery.
- Disassembly: Careful removal of the screen and lower internal modules.
- Replacement: Installation of the new charging flex cable and cleaning of the internal housing.
- Re-Sealing: Reapplying water-resistance gaskets before closing the device.
- Full Test: Verifying charging current, microphone quality, and antenna signal strength.
Common Symptoms Fixed
- Loose Connection: Cable falling out or requiring a specific angle to work.
- No Charge: Phone does not respond at all when plugged in.
- Data Sync Failure: Phone charges but is not recognized by a computer.
- Muffled Microphone: Callers can't hear you (as the mic is part of the port flex).
For more complex board-level issues, see our X-Series Technical Hub.
Verified UK Customer Reviews
⭐ "Outstanding Service"
"We have used Atlantis several times and have always found the service to be outstanding. All staff are very friendly and helpful. They've have managed to sort out our ancient tech on every occasion!" — Yell.com Review
⭐ "Fixed while I waited"
"My iPhone XS wouldn't charge unless the cable was bent. Popped into the Canterbury shop and they replaced the port while I grabbed a coffee. Perfect service." — David H.
⭐ "Brilliant Postal Repair"
"Ordered the port repair online and used the free postage label. My phone was back within 3 days and charges perfectly. Much cheaper than a new phone!" — Sarah W.
Premium UK-Wide Tracked Delivery
- 1. Free Label: Receive a pre-paid Royal Mail tracked label via email after checkout.
- 2. Safe Shipping: Drop your securely packed iPhone at any UK Post Office.
- 3. Fast Return: Repaired in our workshop and returned via tracked delivery, usually within 3-5 working days.
Questions and Answers
Is it just dirt in my port? Sometimes! We always check if a professional clean will fix it first. If the pins are bent or broken, a full replacement is required.
Will this affect my microphone? No, the new assembly includes a high-quality microphone, so your call quality will remain excellent.
How long does the repair take? In-store repairs are often completed the same day. For postal orders, we aim for a 3-5 working day turnaround.
People Also Ask (Q&A)
How much to fix iPhone charging port UK? At Atlantis, a professional replacement for the X-series costs £45.00 with a 1-year warranty included.
Can an iPhone charging port be replaced? Yes, the lightning port assembly is a modular part that can be professionally replaced to restore charging capability.
Where can I get an iPhone charging port fixed in Canterbury? Atlantis on Wincheap provides specialist charging port repairs for all iPhone models.
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