We offer specialized dock connector repairs for the entire 11 series:

• iPhone 11
• iPhone 11 Pro
• iPhone 11 Pro Max

Looking for other fixes? Explore our iPhone 11 Series Repairs.

• Expert Technicians: Our team has years of experience fixing 1000s of iPhones.
• Quality Parts: We only use high-quality replacement ports made to original specs.
• 1-Year Warranty: All charging port repairs include a 12-month return-to-base warranty.
• Free Cleaning: If you visit our store, we provide a prompt diagnosis and free cleaning if that's all it needs.
• Convenient Service: Choose between fast in-store repair or free UK-wide postal service.

Our senior engineers are specialists in intricate iPhone diagnostics. Replacing a charging port on the iPhone 11 series is not just about a connector; it’s a full flex assembly that also houses lower microphones and antenna connections. Our team ensures that every tiny screw and grounding clip is returned to its exact position, ensuring your signal strength and audio quality remain as good as the day you bought it.

The charging port assembly in the iPhone 11 series is a multi-function component:

• Power Pins: Responsible for 18W fast charging and steady power delivery.
• Data Pins: Crucial for iTunes syncing and firmware updates via a PC or Mac.
• Microphone Integration: The bottom microphone for calls is part of this assembly.
• Antenna Links: Maintains a stable connection to cellular and Wi-Fi antennas.

1. Detailed Diagnosis: We first identify if the port is physically damaged or just clogged.
2. Safe Removal: We safely remove the damaged port without affecting internal components.
3. Port Installation: A brand-new dock connector assembly is installed.
4. Cable Testing: We ensure the cable sits correctly and charges at the proper voltage.
5. Reassembly: Your iPhone is meticulously reassembled and undergoes final quality checks.

• Won't Charge: Phone does not react when the charging cable is plugged in.
• Loose Connection: Cable feels "wobbly" or has to be held at an angle.
• No Sync: Phone charges but isn't recognized by a computer.
• Mic Problems: People can't hear you on calls (mic is part of the port flex).

If your screen is also cracked, check our iPhone Screen Repair Page.

⭐ "Always outstanding service"
"We have used Atlantis several times and have always found the service to be outstanding. All staff are very friendly and helpful. They've managed to sort out our ancient tech on every occasion!" — Google Review

⭐ "Perfect Repair"
"My iPhone 11 Pro Max stopped charging. Atlantis fixed it the same day in-store. Great price and works like new. Highly recommend." — Google Review

⭐ "Brilliant Postal Service"
"Used the free postal label. It was so easy. My phone was back in a few days and charges perfectly now. Will use them again." — Google Review

• 1. Free Label: Receive a pre-paid Royal Mail tracked label via email after checkout.
• 2. Safe Shipping: Drop your securely packed iPhone at any UK Post Office.
• 3. Fast Return: Repaired in our workshop and returned via tracked delivery, usually within 3-5 working days.

Does this fix the microphone too? Yes, the main voice microphone is located on the charging port flex cable, so this repair often fixes call audio issues as well.

How long does the in-store repair take? We usually complete charging port replacements within an hour, subject to part availability.

Will I lose my data? Replacing a charging port does not affect your data, though we always recommend backing up before any repair.

How much is iPhone 11 charging port repair UK? At Atlantis, we offer a fixed-price charging port replacement for £45 for the iPhone 11 series.

Can an iPhone 11 charging port be fixed? Yes, if cleaning doesn't work, we can replace the entire dock assembly with a high-quality part.

Where can I get an iPhone 11 charging port repaired in Canterbury? Atlantis at 155 Wincheap is the leading shop for fast, professional iPhone dock repairs in Kent.

• iPhone Screen Replacement
• Liquid Damage Cleaning
• iPhone Battery Replacement